Answer Your Visitors’ Questions through a Live Chat
Mosso is a hosting service for people that build websites. There are quite a few nice features on this site including a live chat service.
Live chat is certainly taking off these days on commercial sites. It’s an excellent way to both answer and find out what questions your visitors have that have been left unanswered by your website.
On this site however, they have grouped together the live chat link and the telephone number. They’re both prominently displayed so that anyone scanning the page for a telephone number will find it and the live chat easily. A good way to maximise those questions.
Written by Thomas Holmes and posted on Monday, 12th February, 2007.
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